Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Pending

I bought something on a game and it’s says pending in purchase history on App Store but I have no money what is going to happen?

Posted on Apr 4, 2023 9:23 PM

Reply
Question marked as Best reply

Posted on Apr 4, 2023 9:38 PM

jomar39 Said:

"Pending: I bought something on a game and it’s says pending in purchase history on App Store but I have no money what is going to happen?"

-------


Troubleshooting a Pending Payment:


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Best reply

Apr 4, 2023 9:38 PM in response to jomar39

jomar39 Said:

"Pending: I bought something on a game and it’s says pending in purchase history on App Store but I have no money what is going to happen?"

-------


Troubleshooting a Pending Payment:


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Pending

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.