Refund request review

Hello

I want to share with you my discontent with the managing of the subscription...

I by mistake renewed a yearly subscription of 71€ and I'm a student which represent 2/4 of my food budget...

I tried to contest twice with the apple store but they reject me without explaination ...

My setting were blocked view pic attached and Facetune didn't answer in time before the free trial ended...

this is really unfair and you should really treat better your customer...

It's unacceptable that we can't get a refund just because you said no without even understanding the situation...

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