Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t download apps they ask me for a payment method why??

I can’t download any apps on my phone i want to know why

iPhone 11, iOS 16

Posted on Apr 5, 2023 5:46 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2023 5:48 AM

If you can't download, make purchases or update apps, including free apps, you need to update your payment method or add a new one. If you already verified that a payment method is available in your country or region and you're still having trouble, learn more.



Billing information is needed If you can't choose None as a payment method. The "None" option will not appear...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


1 reply
Question marked as Top-ranking reply

Apr 5, 2023 5:48 AM in response to SandraAlcocer2010

If you can't download, make purchases or update apps, including free apps, you need to update your payment method or add a new one. If you already verified that a payment method is available in your country or region and you're still having trouble, learn more.



Billing information is needed If you can't choose None as a payment method. The "None" option will not appear...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


I can’t download apps they ask me for a payment method why??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.