Being charged multiple time on your card
My credit card was charged multiple times from apple that I did not do personally
iPhone 11 Pro Max, iOS 16
Question marked as
User profile for user:
Ben_Z1
User level:
Community Specialist
Hi there markala50,
If you are seeing multiple unknown charges on your statement, these steps and more from If you see 'apple.com/bill' on your billing statement (that you've already looked over) can help identify what you were charged for:
How to see what you were charged for
1. To see your purchase history, go to reportaproblem.apple.com.
2. Sign in with your Apple ID.
3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.
If the charge is for a subscription that you no longer want, you can cancel the subscription.
If you need further assistance in identifying these charges, then contact our Billing Support next. They would be the best equipped to look into this further with you. Reach out using this link: Apple Support
Take care!