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how do I use my storage subscription

I have been paying for 2T of storage. I my devices, MAC and Iphone are full nothing is going in too my 2T subscription. Please help me figure this out! Thank you.

Posted on Apr 5, 2023 6:20 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2023 6:22 PM

If you have upgraded iCloud storage and are seeing a message on your device that storage is full then it is possible you are not making the best use of iCloud storage and need to use optimization features. If you do have optimization activated then it is possible you are exceeding your device's needs in terms of on-device storage and you need to buy a device with more storage.


Click on the link to learn how to optimize the storage on a device --> "How to check the storage on your iPhone, iPad, and iPod touch" - How to check the storage on your iPhone and iPad - Apple Support

- "If your device is low on storage, it automatically frees up space while installing an app, updating iOS or iPadOS, downloading music, recording videos, and more.


How to free up storage space on your Mac - Free up storage space on your Mac - Apple Support

Optimized Storage [macOS Sierra or later] helps you save storage space space by storing your content in iCloud and making it available on demand:

- When storage space is needed, files, photos, movies, email attachments, and other files that you seldom use are stored in iCloud automatically.

- Each file stays right where you last saved it, and downloads when you open it.

- Files that you’ve used recently remain on your Mac, along with optimized versions of your photos.



1 reply
Question marked as Top-ranking reply

Apr 5, 2023 6:22 PM in response to Rose1182

If you have upgraded iCloud storage and are seeing a message on your device that storage is full then it is possible you are not making the best use of iCloud storage and need to use optimization features. If you do have optimization activated then it is possible you are exceeding your device's needs in terms of on-device storage and you need to buy a device with more storage.


Click on the link to learn how to optimize the storage on a device --> "How to check the storage on your iPhone, iPad, and iPod touch" - How to check the storage on your iPhone and iPad - Apple Support

- "If your device is low on storage, it automatically frees up space while installing an app, updating iOS or iPadOS, downloading music, recording videos, and more.


How to free up storage space on your Mac - Free up storage space on your Mac - Apple Support

Optimized Storage [macOS Sierra or later] helps you save storage space space by storing your content in iCloud and making it available on demand:

- When storage space is needed, files, photos, movies, email attachments, and other files that you seldom use are stored in iCloud automatically.

- Each file stays right where you last saved it, and downloads when you open it.

- Files that you’ve used recently remain on your Mac, along with optimized versions of your photos.



how do I use my storage subscription

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