Setting up new iPad. Mail is only showing Inbox. How do I access other mailboxes (sent, etc.)

Setting up new iPad. Mail shows only Inbox. How do I access other mail boxes (sent, etc.)?



iPad 2, iOS 9

Posted on Apr 6, 2023 7:26 AM

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Question marked as Top-ranking reply

Posted on Apr 9, 2023 4:57 PM

Hello J-kate,


Thanks for posting in the Apple Support Communities.

In order to see all the folders in Apple Mail on your iPad perform the following steps:


If you're only seeing emails, is there the word Mailboxes on the top left of the page?

If so, click that word. The next page you see should be all of your folders you created along with Sent Mail, Junk, Trash, etc.


If you need help setting up your mail in the Apple Mail app then follow the steps in this article: Add an email account to your iPhone, iPad, or iPod touch - Apple Support


If the steps above don't show you the other folders you're looking for then provide us some more details so we can point you in the right direction to resolve this issue.


Thank you for using Apple Support Communities.

Take care!



1 reply
Question marked as Top-ranking reply

Apr 9, 2023 4:57 PM in response to J-kate

Hello J-kate,


Thanks for posting in the Apple Support Communities.

In order to see all the folders in Apple Mail on your iPad perform the following steps:


If you're only seeing emails, is there the word Mailboxes on the top left of the page?

If so, click that word. The next page you see should be all of your folders you created along with Sent Mail, Junk, Trash, etc.


If you need help setting up your mail in the Apple Mail app then follow the steps in this article: Add an email account to your iPhone, iPad, or iPod touch - Apple Support


If the steps above don't show you the other folders you're looking for then provide us some more details so we can point you in the right direction to resolve this issue.


Thank you for using Apple Support Communities.

Take care!



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Setting up new iPad. Mail is only showing Inbox. How do I access other mailboxes (sent, etc.)

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