Hand washing reminder when home

On my Apple watch Ultra with version 9.4 the notification to wash your hands when you return home does not work. Settings are on and location settings are activated.

Apple Watch Ultra, watchOS 9

Posted on Apr 6, 2023 8:12 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2023 5:12 PM

Hello johan164,


What we'd recommend is checking out the requirements that are listed at Set up Handwashing on Apple Watch Ultra - Apple Support. You've done right by checking your location settings. Per that article, make sure that, "To receive handwashing reminders, you must set a home address in your My Card in the Contacts app on iPhone."


Cheers!

9 replies
Question marked as Top-ranking reply

Apr 9, 2023 5:12 PM in response to johan164

Hello johan164,


What we'd recommend is checking out the requirements that are listed at Set up Handwashing on Apple Watch Ultra - Apple Support. You've done right by checking your location settings. Per that article, make sure that, "To receive handwashing reminders, you must set a home address in your My Card in the Contacts app on iPhone."


Cheers!

Aug 13, 2023 11:16 AM in response to johan164

I had the same issue after iOS 15. I have found a solution that has worked on my Apple Watch 8 WatchOS 9.6. The problen has been that "Handwashing" was missing under "Location Services" in the iPhone Settings> Privacy & Security> Location Services list.

I turned the "Location Services" toggle at the top of the page off, then turned it back on again. After I did this "Handwashing" instantly appeared in Location Services and it was set to "Always" Now I receive a reminder when I come back home to wash my hands.

I hope this solution works for you.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hand washing reminder when home

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.