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Touch ID

All of a sudden, Touch ID stopped working on my iPhone. Is there a way I can reactivate it?

iPhone SE, iOS 13

Posted on Apr 6, 2023 9:40 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2023 9:44 AM

If you're using a case or screen protector, make sure it doesn't cover the Touch ID sensor or the surrounding ring. Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.


If Touch ID isn't working on your iPhone or iPad - Apple Support

3 replies
Question marked as Top-ranking reply

Apr 6, 2023 9:44 AM in response to Tresix

If you're using a case or screen protector, make sure it doesn't cover the Touch ID sensor or the surrounding ring. Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.


If Touch ID isn't working on your iPhone or iPad - Apple Support

Touch ID

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