Set up frozen at add card

when setting up Mackbook pro at the Add Card section, it froze when the terms and conditions requested an “acceptance”! How to resolved easiest without starting over?

Posted on Apr 6, 2023 3:53 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2023 6:47 PM

Hey there Brett Rees,


Thanks for reaching out to the Apple Support Communities.


To get started, if your MacBook Pro has become unresponsive, the best option would be to force the MacBook to shutdown and then start the set up process over. For steps on how to force your MacBook to shutdown, check out this link here: Shut down or restart your Mac - Apple Support


Important: You can force a shutdown if necessary—for example, if your Mac becomes unresponsive—by pressing and holding the power button until your Mac shuts down. You may lose unsaved changes in open documents.


Let us know if the issue persists, after shutting down your MacBook and restarting the set up process.


Have a great day!

2 replies
Question marked as Top-ranking reply

Apr 9, 2023 6:47 PM in response to Brett Rees

Hey there Brett Rees,


Thanks for reaching out to the Apple Support Communities.


To get started, if your MacBook Pro has become unresponsive, the best option would be to force the MacBook to shutdown and then start the set up process over. For steps on how to force your MacBook to shutdown, check out this link here: Shut down or restart your Mac - Apple Support


Important: You can force a shutdown if necessary—for example, if your Mac becomes unresponsive—by pressing and holding the power button until your Mac shuts down. You may lose unsaved changes in open documents.


Let us know if the issue persists, after shutting down your MacBook and restarting the set up process.


Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Set up frozen at add card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.