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My account has been disabled in the App Store and iTunes

My account has been disabled in the App Store and iTunes, how can I get it restored?

Posted on Apr 6, 2023 8:12 PM

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Question marked as Best reply

Posted on Apr 6, 2023 8:55 PM

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


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Based on the support article: https://support.apple.com/HT208856


2 replies
Question marked as Best reply

Apr 6, 2023 8:55 PM in response to sayayu

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


__

Based on the support article: https://support.apple.com/HT208856


My account has been disabled in the App Store and iTunes

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