Amazon Account Will Not Link With Apple Music

Hi 胡家軒,

We may be able to offer some guidance with your Alexa and Apple Music link. In your post, you mention you are attempting to make the connection with your iPad. Do you also have an Amazon Echo, Amazing Fire TV, or Alexa-enabled Sonos speakers that you've already set up? You'll need one of these in addition to the Apple Music subscription and your iPad. The "Here's what you need" section of Play Apple Music with Alexa explains.

Here’s what you need

• An Apple Music subscription. If you’re not a subscriber, you can join on your iPhone, iPad, or iPod touch, or on your Android device.

• An Amazon Echo, Amazon Fire TV, or Alexa-enabled Sonos speaker that you already set up with the Amazon Alexa app on your iOS or Android device.

• The iOS or Android device that you already set up with Alexa. Make sure that you update to the latest iOS and check the App Store to see if there are updates for the Amazon Alexa app. If you use an Android device, check the Google Play Store for any updates to the Apple Music app or Amazon Alexa app.

Thank you for being part of the Apple Support Communities.

Kindest Regards.

Hey 胡家軒,

What version of iPadOS is currently installed in your iPad? To check, go to Settings > General > About.

If you have an update available, please install it, then check for any updates to the Amazon Alexa app: How to manually update apps on your Apple device - Apple Support

Cheers!