The iPhone I found...is MINE!!
Very long and painful story short....
This morning, I was texting away and suddenly iMessage & iCloud said I had been logged out please log in. Did what it said to so many times, went in circles, it wasn't working. Eventually the phone shut down and reset. When it turned on...it had really reset. Please select a country, a language...wait! Just kidding. "THIS PHONE HAS BEEN REPORTED LOST OR STOLEN BY THE OWNER".....
Uhm no? I am the owner. Yeah...you can imagine how confused I was. Needless to say, I suddenly was holding a phone that did not work at all. And cue the panic. I started with T-mobile. They couldn't help. Eventually I made my way to the Apple store. After almost punching the manager in the face, his only help was to "sell me a phone". They didnt help either. In between all this I found emails from AIG saying I sent a claim regarding my lost/stolen iPhone (nope I did not). The ONLY thing I had done was look on Apple Support to see my coverage because the back of my phone is cracked and I need to do a claim to have that fixed..never actually filled anything out, sent anything, etc. Another email from Apple on how they went in and started to erase my iPhone and all of its contents. Think I died a little when I read that. I spent my entire day...12+ hours....between the driving, the phone calls, the chat time, the stores, trying to fix this. Yet I still have no solution. I still have no idea on how to get this fixed asap, how to get into my phone or get a new phone without having to pay!! No clue who is going to rectify this, make me feel somewhat better..anything. I gave up on all of Apples "customer support". They are so useless its not even funny. I have been looking things up now myself and hoping my fellow apple users can guide me. Right now I have figured a way into iCloud.com, the phone is "erased" off of "find my iPhone", I need to figure out how to reverse the "activation lock"...
Anyone??
xo xo
K
[Edited by Moderator]
iPhone 14 Pro Max, iOS 16