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Payment Information Declining

Hi, I decided to link my iPhone with my debit card and provided all the necessary information but it keeps declining my info with the “cannot verify payment information”


how do I solve this?

iPhone 13 Pro, iOS 16

Posted on Apr 7, 2023 5:44 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2023 7:16 AM

This Apple help page explains what to do. I’ve copied the pertinent part here. Please note the first suggestion is to contact the card company to see if they support Apple Pay.

If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support


Learn what steps to take if you can't add a card to the Wallet app to use with Apple Pay.


  1. Check that you're able to use Apple Pay:
  1. Check for services outages or connection issues.
  2. If you see the message "Could Not Add Card" or "Invalid Card," contact your bank or card issuer.


Apple does not approve or decline cards for use with Apple Pay. If your card was declined, contact your bank or card issuer.

If you need help adding a card, learn how to set up Apple Pay.


1 reply
Question marked as Top-ranking reply

Apr 7, 2023 7:16 AM in response to So_so_tired

This Apple help page explains what to do. I’ve copied the pertinent part here. Please note the first suggestion is to contact the card company to see if they support Apple Pay.

If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support


Learn what steps to take if you can't add a card to the Wallet app to use with Apple Pay.


  1. Check that you're able to use Apple Pay:
  1. Check for services outages or connection issues.
  2. If you see the message "Could Not Add Card" or "Invalid Card," contact your bank or card issuer.


Apple does not approve or decline cards for use with Apple Pay. If your card was declined, contact your bank or card issuer.

If you need help adding a card, learn how to set up Apple Pay.


Payment Information Declining

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