I am having pop-ups blocked on a website where I allowed them. I have tried toggling the allow on and off. I have also restarted my Mac twice. I finally reinstalled the OS. Still getting pop-up blocked. However, on my desktop Mac running the same version of the OS on the same website, the pop-up window opens fine.
Any ideas?
MacBook Pro 14″
I have popups enabled for the website. I have tried turning off and back on a couple of time to see if it was stuck. No help.
I have popups enabled for the website. I have tried turning off and back on a couple of time to see if it was stuck. No help.
Hey nealdf,
Since you’re still not getting the pop-ups you expect, let’s make sure your Mac is fully up to date. The latest macOS version is 13.3.1. You can see which version your Mac is on by going to Apple Menu () > About This Mac. Update macOS on Mac - Apple Support
See if you’re getting the pop-ups now.
If you aren’t, you’ll need to contact Apple Support to look into this issue further with you: Get Support
All the best.
Hi nealdf,
Many times if you clear your browsing history and data, you can get the pop-up you desire on a website that requires them. Here is how to do that.
Clear your browsing history in Safari on Mac - Apple Support
We hope this helps.
Cheers!
Hi nealdf,
Open Safari and go to the website where you'd like pop-ups available. Click Safari in the menu bar and select Settings for [website name]. Look at the settings there and make sure pop-ups are enabled there.
Take care.
Hey there nealdf,
We understand you've allowed a pop-up, but it remains blocked somehow. We'd be happy to help you troubleshoot this.
Check to see if this same behavior occurs in safe mode: How to use safe mode on your Mac - Apple Support
Restart as normal and test again to see if the behavior continues.
Kind regards.
I tried safe mode, and the popup is still blocked. I restarted as normal, and the popup is still blocked.
I reinstalled Ventura, and the problem still exists.
As before, the problem does not happen on my desktop Mac. It also doesn’t happen on my MacBook Pro when using Firefox.
Go to setting at Safari > Settings > Websites > Content Blockers. If your site is in the list and "on", turn the switch to off. The site may be falsely reporting Pop Ups blocked when the content is blocked as well.
Thank you. However, I forgot to mention that the first thing I did was clear my browsing history and data and restarted.
Pop-ups still be blocked even though I allowed them
