My iTunes purchased ringtones are gone...

Hello, how are you?

I cannot use my purchased ringtones any longer because a very weird bug, or whatever, appeared.


When I touch on 'Download Purchased Ringtones' (or something like that), the button disappears…not kidding. And I had such a horror collection. I plugged my phone into iTunes and there was not a single ringtone there. Where on h e l l

are my ringtones? What kind of bug is this?

Is this some kind of iOS 16 treachery, like many others?



Thanks.


Posted on Apr 7, 2023 1:31 PM

Reply
3 replies

Apr 7, 2023 1:37 PM in response to FabricioCaldeira

Try restarting your iPhone. Turn it off and leave it off for a few minutes. Turn on and go back and try the "Download Purchased Ringtones" button again.


If your previous ringtones don't come back, it's unfortunately because they are no longer available in the ringtone section.


Apple writes in their Support Article:

"You might not be able to redownload some previously purchased tones"


You can find more information here:

Use tones and ringtones with your iPhone or iPad - Apple Support


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My iTunes purchased ringtones are gone...

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