Data loss due to screen cracking

I hear you, however for them icloud is a business which they are forcing on customers. If I buy the phone it belongs to me and not to apple and so the data is mine. Unless the phone is stolen and I report it stolen, they should not lock one's phone or restrict access to it for the owner. I view icloud as one way tech corporations are taking over our personal data and our freedom because this data is stored in their servers. They should not force me to buy icloud storage, when I already bought the phone, which by the way wasn't cheap at all

Yes it is both a life lesson and a wake up call.

I should have backed it up on my computer, but on icloud I disagree because the phone is already a mobile computing devise which belongs to me, just like a computer, why would they have a right to lock it and my data? It is not as simple as you put it and not just a matter of "backing up the data" and I invite you to think about this some more because the data on icloud is stored on external servers and they (a third party) have access to it, which is intrusive.

Also, why would they automatically assume a security breach and only a security breach once you exhaust your passcode attempts? There are numerous reasons why people would exhaust passcodes; my screen cracking is one, then there's folks with memory loss and memory problems and then there's your kids who access your phone and keep dialing till they lock the phone etc.

Yes it is both a life lesson and a wake up call.

I should have backed it up on my computer, but on icloud I disagree because the phone is already a mobile computing devise which belongs to me, just like a computer, why would they have a right to lock it and my data? It is not as simple as you put it and not just a matter of "backing up the data" and I invite you to think about this some more because the data on icloud is stored on external servers and they (a third party) have access to it, which is intrusive.

Also, why would they automatically assume a security breach and only a security breach once you exhaust your passcode attempts? There are numerous reasons why people would exhaust passcodes; my screen cracking is one, then there's folks with memory loss and memory problems and then there's your kids who access your phone and keep dialing till they lock the phone etc.

Yes, I accept responsibility, that is not in question. What is in question is whether apple accepts and take responsibility for their unreasonable regulations? Whether they have a right to lock a phone that I bought. I know my rights and responsibilities as a client and think apple should accept responsibility and revise some of these punitive regulations and policies that clearly were not thoroughly thought through. They need to have these open conversations about some of these blanket aspects of their products that don't work for all.

Also, have you thought about whether the Time machine app developers have access to your data? Perhaps, it's something I can look into. I've been forced to now look into better ways of backing up, because clearly devises, even computers, are prone to externalities