Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Installing apps

I can’t install apps on my iPhone, what should I do?

iPhone 12 Pro

Posted on Apr 8, 2023 6:03 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 8, 2023 6:08 AM

Make sure you are signed in with your Apple ID in the App Store, also try restarting your iPhone. Turn it off completely, wait a bit and turn it on again.


You can find more useful information here:

If you can’t download or update apps on your iPhone or iPad - Apple Support


2 replies

Apr 8, 2023 6:08 AM in response to aba242

If you can't download, make purchases or update apps, including free apps, you need to update your payment method or add a new one. If you already verified that a payment method is available in your country or region and you're still having trouble, learn more.



Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Have you a Debit/Credit card that is issued to you that is valid internationally and is from the same Country / Region as your Apple ID.



Know it here --> If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have a valid payment plan debit/credit card from an authorised bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally



Billing information is needed If you can't choose None as a payment method. The "None" option will not appear...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


Installing apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.