My iPhone has Activation Lock

Mohammedirsath wrote:

My onther iPhone Activation Lock help how

Activation Lock is intended as a theft-deterrent mechanism. A theft deterrent that is easy to bypass would not be much of a deterrent.

Nobody here in the Apple Discussion Forums can help you clear Activation Lock.

To clear an Activation Lock, you will need the password of the associated Apple ID, or the original purchase receipt and a discussion with Apple Support, or similar proof of ownership.

If this device was recently purchased and the seller is still available, contact the seller for remediation or for refund. A remote unlock using iCloud is available to the person with the Apple ID holding the Activation Lock, if that person is still available and is inclined to unlock this device.

Again, only the person with the credentials to the Apple ID holding the lock, or Apple, can clear this lock. For Apple to clear the lock, you will have to provide a receipt with proof of original purchase and with matching serial number or IMEI, legal paperwork from an inheritance, or other similar proof of ownership materials.

For recovering access to your own Apple ID, if you are the holder of the Apple ID associated with the Activation Lock:

If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID - Apple Support

How to use account recovery when you can’t reset your Apple ID password - Apple Support

Contact Apple for help with Apple ID account security - Apple Support

If you are the heir:

How to request access to a deceased family member's Apple accounts - Apple Support

Purchasing devices with Activation Lock is unfortunately far too common. These are scams, and other fraudulent sales. These locked devices will not be useful to you, and are probably best recycled. See the following link for more info:

The All Too Common SAD Reality of Buying a Used iPad/iPhone

Apple has two related features, Activation Lock ( Activation Lock for iPhone, iPad, and iPod touch - Apple Support ) and Find My ( iCloud+ - Find My - Apple ), which are designed to prevent anyone else from using an iPhone, iPad, or iPod touch if it's ever lost or stolen. Deactivation of either requires knowing the Apple ID and password that set the feature, or by placing a special request to Apple to reset the device. This Apple ID information essentially defines the current ownership of the device.

If you do not know the required information, are not the signed-in owner, or do not have Apple accepted proof of purchase, get the owner of the account to remove the lock (the section: "If you no longer have your iPhone or iPad" in: What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support ), or return the device for a refund, or recycle the device. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.

Here are additional resources if you are the account owner, can find the previous device owner, or have an Apple accepted proof or purchase:

● Read this article to learn how to remove Activation Lock either on the device itself or on the web --> How to remove Activation Lock - Apple Support

or this one for disabling Find My if activation lock has not yet engaged --> Turn off Find My on your iPhone or other devices - Apple Support

● Help with a lost Apple ID or password:

• For help with a forgotten Apple ID (this is likely an active email address or one used in the past), click here --> If you forgot your Apple ID email address or phone number - Apple Support

• For help with a forgotten Apple ID password, click here --> If you forgot your Apple ID password - Apple Support

● Reset device if you can prove to Apple's satisfaction you are the owner:

Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. This is done online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not provide many details in the article as to what is acceptable proof. Prior to this official service Apple typically required the original receipt* issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the first owner who does this, or a descendant with legal proof of ownership transfer).

*Apple recommends you keep your receipt after you buy an Apple device. --> Keep your receipt after you buy an Apple device - Apple Support