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YuryNata Author

Level 1

4 points

Hi I can’t connect to my iCloud account

I can’t connect to my iCloud account i answer my question but can’t connect

iPhone 6s, 14

Posted on Apr 9, 2023 6:20 AM

Top-ranking reply

tygb

Level 9

64,720 points

Posted on Apr 9, 2023 7:46 AM

The account is set up with secondary authentication , either Apple ID password is incorrect or set of three answers and questions you are entering are not matching .

You will not be able to sign Apple ID without knowing correct credentials .

Convert the secondary authentication account into 2FA Two-factor authentication for Apple ID - Apple Support

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Hi I can’t connect to my iCloud account

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