Emails not syncing
Hi I have recently changed some folders etc in my email on my laptop but they have not synced with my phone. Please can you tell me how to sort this? Thanks
iPhone SE
User profile for user:
racheals14
User level:
Community Specialist
Hello HazieC,
To begin isolating this issue, you'll want to start with ensuring that the changes made on your laptop are syncing with your email service provider's server. To do this, you'll want to access your email account via a browser. For example, if this is an iCloud email account, you'll want to use the steps below:
- Log into your iCloud account here: iCloud
- Access the Mail app on the website.
- Check for the changes you made to your email folders there.
The results of these steps will help us determine how to resolve this issue. We look forward to hearing back from you.
Cheers!