Additional iCloud+ has been charged but the storage plan did not change.
I have paid for extra icloud storage and it has been deducted. But, my icloud plan maintain the same amount as before. I’m confused and I cant do anything
iPhone XS Max
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User profile for user:
Mike_P1
User level:
Community Specialist
Hello aneesbalqis,
It sounds like you are not getting the storage you are paying for. We know how important this is for you, and we will help get you to the right place to find a resolution.
The first thing to make sure that you are correctly signed up for the additional storage by checking your iCloud subscription. These steps can often resolve this type of issue:
• Manage your iCloud storage - Apple Support
If it says it is correct and it still not showing the correct iCloud storage plan, then please get in touch with the Apple support team via this link for continued assistance: Get Support.
All the best!