iPad won’t connect TMobile 5G Home Internet

For all of you who can’t get your 4th gen iPad or older yo connect to T-Mobile home internet, you have to go into the T-Mobile app and click on networks then the pink + button and add a new network with encryption set to wpa/wpa2 because it’s an older protocol. Then you have to connect to that connection. New stuff uses wpa2/wpa3.

Posted on Apr 9, 2023 7:15 PM

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14 replies

Apr 16, 2023 2:31 PM in response to Exodus1111

I hope someone does something nice for you today, sir! For taking the time and posting this solution, you saved us from having to purchase a brand new ipad to connect to the internet when nothing changed except the specific router we had. It went on the fritz and was dropping connectivity consistently, we’d have thirty mins tops of good connectivity and then bam it would quit again. Nothing helped. Got new gateway, same model, just new device and old iPad wouldn’t connect. Since everything was the same except for the actual specific device, it didn’t make any sense that it wouldn’t work anymore. Wife noticed the security setting was different when trying to manually connect to it. Your response popped up from my query and less than 3mins later, we have a connected iPad and a very happy little boy.


Seriously, thank you for taking the time to help. It may be just an old iPad to some people but having to replace it meant there would be no ipad and that would have been a HUGE inconvenience and aggravation that a 7yr old just wouldn’t understand.


You rock.

Apr 16, 2023 3:01 PM in response to AppleJennGee

In detail, many new WiFi Routers may be configured by default to require support for security features that are not supported by older versions of iOS.


If you have an older iPad and your router is configured for WPA3 or WPA3/WPA2 mixed authentication, your iPad may not reliably connect - if at all. In such circumstances must configure the WiFi Router to use WPA2 PSK(AES). Only the newer models of iPad support WPA3 authentication.


iPad won’t connect TMobile 5G Home Internet

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