Family subscription to Apple music

Hi MirandaTurkal,

To start, we recommend following the steps found here: Share Apple Music with Family Sharing on Mac - Apple Support

Go through the information found there and make sure the Family Share account is set up correctly and that you're following the correct steps to share the subscription.

If that article doesn't help, we would like to go through a few questions that will help us get a complete understanding of what's happening.

To aid us in isolating this, can you confirm the following?

• Are you the organizer of the Family Sharing group or were you invited?
• Have you been able to use Apple Music as part of the group in the past?
• What happens when trying to play a song in Apple Music? For example are you prompted to purchase a subscription, do you receive any specific message, etc?

Let us know these additional details as they will help us better assist you.

Cheers!