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When I open my phone to my name and Apple Id, etc, it is grayed out preventing me from going in.

I am unable to click onto my "about" or Apple Id

iPhone 12 Pro Max, iOS 16

Posted on Apr 10, 2023 8:00 AM

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Posted on Apr 10, 2023 8:01 AM

If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to use Screen Time on an iPhone, iPad, or iPod touch by clicking here --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Related to that is disabling parental controls --> Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


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Question marked as Best reply

Apr 10, 2023 8:01 AM in response to cindy12345

If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to use Screen Time on an iPhone, iPad, or iPod touch by clicking here --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Related to that is disabling parental controls --> Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


When I open my phone to my name and Apple Id, etc, it is grayed out preventing me from going in.

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