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cindy12345 Author

Level 1

4 points

When I open my phone to my name and Apple Id, etc, it is grayed out preventing me from going in.

I am unable to click onto my "about" or Apple Id

iPhone 12 Pro Max, iOS 16

Posted on Apr 10, 2023 8:00 AM

Top-ranking reply

Limnos

Level 10

418,591 points

Posted on Apr 10, 2023 8:01 AM

If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to use Screen Time on an iPhone, iPad, or iPod touch by clicking here --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Related to that is disabling parental controls --> Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support

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When I open my phone to my name and Apple Id, etc, it is grayed out preventing me from going in.

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