Beats Studio3 Wireless Not Charging

Just got my Studio3 wireless headphones and may have run them down to no charge. Went to charge them up and no lights showing a charge or battery status. Attempted the re-set above with NO lights showing after 20 seconds of holding? What should I do?

Posted on Apr 10, 2023 1:15 PM

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Question marked as Top-ranking reply

Posted on Apr 11, 2023 5:01 PM

Hey there gveselka,


You've tried the same exact steps we would recommend before looking into setting up service for your Beats, but we did want to rule out one more thing: Have you tested another charging cable and power adapter?


If the issue remains, having a tech take a closer look at your Beats is the next step. This link has more details about servicing your Beats, along with providing the link to set up service: Beats Repair & Service


If you have any issues with setting up service(if needed), then we recommend contacting Apple Support to help with setting up service: Get Support


Cheers!

1 reply
Question marked as Top-ranking reply

Apr 11, 2023 5:01 PM in response to gveselka

Hey there gveselka,


You've tried the same exact steps we would recommend before looking into setting up service for your Beats, but we did want to rule out one more thing: Have you tested another charging cable and power adapter?


If the issue remains, having a tech take a closer look at your Beats is the next step. This link has more details about servicing your Beats, along with providing the link to set up service: Beats Repair & Service


If you have any issues with setting up service(if needed), then we recommend contacting Apple Support to help with setting up service: Get Support


Cheers!

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Beats Studio3 Wireless Not Charging

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