Studio Display not working with PC after 16.4 firmware update.

The article clearly names the Apple spokesperson who provided that information to the reporter. I suggest reading it before accusing people of breaking the community rules. :)

Or, it means that I would start by assuming this is a bug, and not try to chase off customers from asking the community for help and then casting doubt on Apple's public statements when it's pointed out there is conflicting information and statements from Apple that it is intended to work with PCs (You think Apple wouldn't correct a major tech news outlet publishing misinformation about their products after talking to Apple? That seems far-fetched to me but to each their own). It's coming across like you have a very specific agenda here that isn't related to offering helpful support. I'm very confused by the argumentative replies in general.

To the original poster: our approach has been to reach out to support and also submitting a bug report. I encourage you to do the same. We're hopeful Apple will resolve the issue soon!

There's no information from Apple, but from my experience PCs/Chromebooks which have 8th gen CPU + UHD graphics stopped working after 16.4, but newer machines work. I've upgraded my work hardware to 12th gen i5 and now I can use it with the studio display again. In fact, it even does 5k

This is incorrect. Apple explicitly confirmed to the Verge that it is supposed to work with PCs (though Apple-specific features are not available):

https://www.theverge.com/2022/3/9/22969789/apple-studio-display-windows-pc-compatibility-camera-5k-thunderbolt

Our household has this problem as well: one of us is a PC user, one is a Mac user, and we both have a Studio Display. The Studio Display turned into a $2k paperweight overnight. The PC user understandably feels hoodwinked and frustrated by Apple, so I don't think "go to a non-Apple forum" is an appropriate reply here: this is an Apple customer service problem with an Apple product that is not working as designed or advertised.

If you look at the firmware update notes (16.4) this is a display calibration and security exploit update, so I do not think Apple "solved it" (it = PC usage) intentionally. See: What’s new in firmware updates for Apple Studio Display - Apple Support

Hoping Apple responds or issues a fix soon. This is a great and beautiful monitor for PC users also. At minimum I think they'd have to refund PC users but we'd love to keep using it in our house.

That doesn’t mean anything…anyone can quote anyone and put it on their website for ad-revenue clicks. Furthermore “spokesperson” is not the go-to person for technical questions, the Apple spec and their support organization is.

If indeed Verge is/was quoting from this Apple fella, they asked the wrong guy and probably goaded him to say something that could be misreported. Or worse, made it all up. Both are possible sadly, that is how many so-called news sites work.

Be reminded again that pasting unreliable information from external sites to this community claiming it to be fact is against the rules (which you’re already aware of).

I’m sorry you feel let down - you can use Feedback - Displays - Apple. You can also protest to Verge for their fake reporting/rumor-mongering. There is no other recourse, unfortunately. Good luck anyways!

“Should” “supposed” etc. from a link over a year old = not a confirmation (assuming Verge is to be relied upon which I don’t think it is, definitely not for a $4K+ purchase). It is speculation which please be reminded, is against community rules.

At any rate, Verge is not the last word on this, the Apple spec is.

I sympathize with your predicament and understand your confusion. In future, don’t count of flaky Verge alone for information, have it verified by cross-checking it with Apple product documentation and by visiting an Apple Store. And don’t argue with Apple store sales associates about conflicting information from Verge. They wouldn’t have a clue who they are😂. All the best!

No, as explained already, the unintended consequence was the display working in the first place when it was never meant to. That has now been fixed. USB support which includes the USB-hub, speakers, webcam, and microphone is not affected and won’t be in future either. However, don’t hold breath for the display coming back, it’s a hole that Apple appears to have plugged permanently by design, not accident.

im also experiencing this, or at least i think i am. i hadn’t connected my studio display to my PC in a few weeks until today, but it worked as a display last time i tried. now it works as a USB hub but windows doesn’t detect the display.

Studio Display - Technical Specifications - Apple

The update cannot be rolled back. It likely plugs a hole that allowed the PC to work (which it should never have in the first place). Sorry!

I'm having the same issue, it started recently, so I suspect 16.4 is to blame. Did anyone figure out how to solve it?

It was never supposed to work. Looks like with 16.4 it actually won’t. So, yes Apple solved it (but not in the way you’d like, sorry).

Could you point me where Apple says so? I remember Apple confirmed that the display will work with PCs (except that you can't change brightness etc) and lots of people use it