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My device is not starting

My iPhone 6s Plus is not starting

iPhone X, iOS 15

Posted on Apr 11, 2023 1:29 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2023 1:58 AM

Follow the steps provided in this support article:--> If your iPhone won't turn on or is frozen - Apple Support


If the issue persists, it could be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Apr 11, 2023 1:58 AM in response to donjk209

Follow the steps provided in this support article:--> If your iPhone won't turn on or is frozen - Apple Support


If the issue persists, it could be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My device is not starting

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