I can’t get my payment method to change or work, who do I fix this with?
how do I fix my payment method, I have tried everything
iPad, iPadOS 14
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
how do I fix my payment method, I have tried everything
iPad, iPadOS 14
Hi Mauragla
Re: "how do I fix my payment method, I have tried everything"
Check you are signed in (to your device) with your Apple ID:
Sign in with your Apple ID – Apple Support
If there is a particular problem situation:
What to do: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support
What to do: If your payment method is declined in the App Store or iTunes Store - Apple Support
_______________________________________________
If you just want to make changes to your payment method:
You might want to log in to your Apple ID account online, to update the details there:
Apple ID Log-in
_______________________________________________________________________
Else:
Apple Support have articles online that may help you.
NB: If you want to delete an old card, and if you have active subscriptions or payments due, you would need to add a new card first.
To Change, add, or remove Apple ID payment methods
How to change an Apple ID payment method:
If you need to change or update your Apple ID payment method – Apple Support
How to add an Apple ID payment method:
Add a payment method to your Apple ID - Apple Support
How to delete an Apple ID payment method:
Remove a payment method from your Apple ID - Apple Support
_________________________________________________________
Re: "who do I fix this with?"
If needed, and if you still have the difficulty:
There are "Get Support" links at the bottom of the two linked webpages below:
The Billing and Subscriptions Support Team
Subscriptions and Billing - Official Apple Support
or
Apple ID Support Team Web-Page
Apple ID — Official Apple Support
All the best :-)
Hi Mauragla
Re: "how do I fix my payment method, I have tried everything"
Check you are signed in (to your device) with your Apple ID:
Sign in with your Apple ID – Apple Support
If there is a particular problem situation:
What to do: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support
What to do: If your payment method is declined in the App Store or iTunes Store - Apple Support
_______________________________________________
If you just want to make changes to your payment method:
You might want to log in to your Apple ID account online, to update the details there:
Apple ID Log-in
_______________________________________________________________________
Else:
Apple Support have articles online that may help you.
NB: If you want to delete an old card, and if you have active subscriptions or payments due, you would need to add a new card first.
To Change, add, or remove Apple ID payment methods
How to change an Apple ID payment method:
If you need to change or update your Apple ID payment method – Apple Support
How to add an Apple ID payment method:
Add a payment method to your Apple ID - Apple Support
How to delete an Apple ID payment method:
Remove a payment method from your Apple ID - Apple Support
_________________________________________________________
Re: "who do I fix this with?"
If needed, and if you still have the difficulty:
There are "Get Support" links at the bottom of the two linked webpages below:
The Billing and Subscriptions Support Team
Subscriptions and Billing - Official Apple Support
or
Apple ID Support Team Web-Page
Apple ID — Official Apple Support
All the best :-)
I can’t get my payment method to change or work, who do I fix this with?