airpod pro charging case charging slot won't accept cable

airpod pro charging case charging slot won't accept cable


Posted on Apr 11, 2023 5:21 AM

Reply
1 reply

Apr 12, 2023 8:28 AM in response to merlindoc

Hi merlindoc,


Is it that the charging cable won't go in?


Have a look inside the charging port and make sure there's no debris that needs removed.


Try another cable if possible. This could rule out some issue with the cable.


You may need to bring this to the nearest Apple Store or Apple Authorized Service Provider to have it inspected for damage:

Find Locations


Thanks for using the Apple Support Communities.

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airpod pro charging case charging slot won't accept cable

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