Dead pixel on LCD.

Question

Level 1

4 points

Dead pixel on LCD.

I currently have a Iphone 11 that was given to me by my mom last January. I replaced the battery because it was already worn out. Last week, out of nowhere a deadpixel like line just appeared on my screen just above the mute switch button. The line runs from mute switch button up to the power button. What's frustrating is because I actually love the device and don't want to buy or spend too much money for the repair. Do you guys have any suggestions? Check the photo for context

iPhone 11, iOS 16

Posted on Apr 11, 2023 8:29 AM

Reply

Answer 1

pogster

Level 5

5,185 points

Apr 11, 2023 9:06 AM in response to -Enzo_Mango

Return it to the place that changed the battery. Apparently they didn’t repair it correctly or caused damage doing so.

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Answer 2

pogster

Level 5

5,185 points

Apr 11, 2023 9:26 AM in response to -Enzo_Mango

If they are an Apple Authorized Service Provider then my first reply remains the same. Return it and show them the issue.

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Answer 3

-Enzo_Mango Author

Level 1

4 points

Apr 11, 2023 9:09 AM in response to pogster

I also thought of that too. However, it was an authorized apple service center. Do you think it's still a possibility? Also take note, I changed the battery last February 2, 2023. So it has been 2 and half months already.

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Answer 4

-Enzo_Mango Author

Level 1

4 points

Apr 11, 2023 9:35 AM in response to pogster

Good point. My only worry is that they will make me pay for the diagnostics fee and at the end they will just say that the screen needs to be replaced. Do you think that since they opened my device to change the battery, I have the right to tell them that " there is something wrong with my device after a month and please check if there was a mistake during the battery repair process"?

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