I bought a refurbished iPad from Amazon and it came with an iOS 16. I need to update it and have been using my laptop to do it but it has been updating for almost 4 hours. Does this seem right?
[Re-Titled by Moderator]
iPad, iPadOS 14
The time required to perform system software or App updates are principally determined by three factors:
Larger downloads, or poor network connection bandwidth, will result is slower update performance.
At what stage does the iPad appear to have stalled?
1) Do you see information on-screen that indicates that the update has been requested, is downloading or preparing the update? If so - and several hours have passed, then something may have stalled the update process. In this situation the update process can be restarted.
2) If instead you see an black Apple logo on a white background, or a white Apple logo on a black background - possibly with a thin progress bar below the Apple logo - then the system software is being written to the device and should not be interrupted*.
Assuming that the update process appears to have stalled - as described in #1 above, you can perform a forced-restart of the iPad:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
After restarting the iPad, you should be able to continue with the setup process.
The time required to perform system software or App updates are principally determined by three factors:
Larger downloads, or poor network connection bandwidth, will result is slower update performance.
At what stage does the iPad appear to have stalled?
1) Do you see information on-screen that indicates that the update has been requested, is downloading or preparing the update? If so - and several hours have passed, then something may have stalled the update process. In this situation the update process can be restarted.
2) If instead you see an black Apple logo on a white background, or a white Apple logo on a black background - possibly with a thin progress bar below the Apple logo - then the system software is being written to the device and should not be interrupted*.
Assuming that the update process appears to have stalled - as described in #1 above, you can perform a forced-restart of the iPad:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
After restarting the iPad, you should be able to continue with the setup process.
iOSupdatehelpplease wrote:
I bought a refurbished iPad from Amazon and it came with an iOS 16.
When you first powered it on, did you see a “Hello” screen? You should have. If you did not, you received an improperly cleansed (software-wise) iPad.
My iPad has been updating for almost 4 hours
