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Forgot old password so I can’t login my Apple id

I erased my iPhone bc I forgot my password. I’m trying to sign in my Apple ID and it keeps telling me to put in my old passcode but I don’t remember it. What do i do?

iPhone 12, iOS 16

Posted on Apr 12, 2023 6:43 AM

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Question marked as Top-ranking reply

Posted on Apr 12, 2023 6:47 AM

Hello,


This Apple article has instructions for what to do if you have forgotten your password --> If you forgot your Apple ID password - Apple Support


or go directly to this link --> http://iforgot.apple.com/


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> Contact Apple for help with Apple ID account security - Apple Support


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


Note that there is a big difference between a passcode and password. It helps if you use the correct term for your situation.

1 reply
Question marked as Top-ranking reply

Apr 12, 2023 6:47 AM in response to jasiah290

Hello,


This Apple article has instructions for what to do if you have forgotten your password --> If you forgot your Apple ID password - Apple Support


or go directly to this link --> http://iforgot.apple.com/


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> Contact Apple for help with Apple ID account security - Apple Support


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


Note that there is a big difference between a passcode and password. It helps if you use the correct term for your situation.

Forgot old password so I can’t login my Apple id

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