Files in Google Drive folder not opening properly

Hello


As a Mac user on Ventura 13.3.1, I am experiencing an issue where files located in my Google Drive folder are not opening properly. The files are still found though in both Finder and Spotlight.


Whenever I try to open any file type from Spotlight or Finder, only the associated application launches but not the file itself. For example, when I try to open a .docx, .pdf, or .jpg file, the respective application launches but the actual file does not open.


I am connected to Wi-Fi and there are no error messages displayed. The application simply launches without opening the file.


This issue is limited to files in my Google Drive folder and I have not encountered it before. I am currently using the "Mirror Files" option in Google Drive.


As a workaround, I have to launch the application and then manually navigate to File - Open to open the desired file, which is quite inconvenient. This process adds extra steps and slows down my workflow significantly, especially when I need to open multiple files.


I have tried restarting my Mac and the Google Drive application. I have also contacted Google Drive help, and gone through some troubleshooting, but the problem persists.


I would greatly appreciate any further suggestions to resolve this issue.

MacBook Pro 14″, macOS 13.3

Posted on Apr 12, 2023 7:19 AM

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2 replies

Apr 12, 2023 7:55 AM in response to lobengula123

lobengula123 wrote:

Hello

As a Mac user on Ventura 13.3.1, I am experiencing an issue where files located in my Google Drive folder are not opening properly. The files are still found though in both Finder and Spotlight.

Whenever I try to open any file type from Spotlight or Finder, only the associated application launches but not the file itself. For example, when I try to open a .docx, .pdf, or .jpg file, the respective application launches but the actual file does not open.

I am connected to Wi-Fi and there are no error messages displayed. The application simply launches without opening the file.

This issue is limited to files in my Google Drive folder and I have not encountered it before. I am currently using the "Mirror Files" option in Google Drive.

As a workaround, I have to launch the application and then manually navigate to File - Open to open the desired file, which is quite inconvenient. This process adds extra steps and slows down my workflow significantly, especially when I need to open multiple files.

I have tried restarting my Mac and the Google Drive application. I have also contacted Google Drive help, and gone through some troubleshooting, but the problem persists.

I would greatly appreciate any further suggestions to resolve this issue.



files on macOS with Drive for desktop, you may need to give macOS permission.


ref: Controlling app access to files in macOS




https://support.google.com/drive/answer/12178485?hl=en

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Files in Google Drive folder not opening properly

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