iCloud on Windows 10 web browsers do not show photos or download

When I access Icloud on my windows 10 thru Chrome, Edge, Firefox, the photos are not loading and show a grey triangle with an exclamation point. It does this for all photos.

When trying to download the pictures, I get an error saying that "Photos could not be downloaded".


I was able to do this a few weeks ago just fine.


Posted on Apr 12, 2023 10:09 AM

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Apr 14, 2023 12:01 PM in response to p_gerard

Hi p_gerard,


We would love to help resolve the issue you're having. We would like to provide some links below for you to follow the steps to make sure the system requirements are met, setup is correct, and to troubleshoot the issue if it is unresolved. Please visit the links we've provided below to resolve the issue you are experiencing.


  1. System requirements for iCloud - Apple Support
  2. Set up Photos in iCloud for Windows - Apple Support
  3. If your iCloud Photos aren't loading on your PC - Apple Support


Cheers!




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iCloud on Windows 10 web browsers do not show photos or download

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