i can't add a payment method in the app store.

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support when they're open; if the link doesn't have an option for your country, use this form.

You won't be able to add it without getting the issue resolved.

(238041)

nedi013 Said:

"i can't add a payment method in the app store.: i can't add a payment method. previously, i had problems with a payment and my account was disabled from the app store. in order to fix it i need to add another payment method, but for the same reason i can't add any."

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Troubleshooting a Declined Method of Payment:

A. See this Link: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support

B. Whom to Contact:

Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

• Contact Us - Choose Locations
• Proceed from there as Necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)