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iPad7th gen running 15.7.2 cannot update to iPad OS 16.4.1 got an error occurred downloading message

cannot update to iPad OS 16.4.1 got an error occurred downloading message

iPad

Posted on Apr 13, 2023 12:47 AM

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Question marked as Top-ranking reply

Posted on Apr 13, 2023 1:37 AM

The iPad Air2 and mini4 are capable of update to iPadOS 15.7.5 - but do not support iPadOS 16.x.


Newer models of iPad are all able to be updated to the current version, iPadOS 16.4.1

  • iPad Pro (all models)
  • iPad Air (3rd generation and later)
  • iPad (5th generation and later)
  • iPad mini (5th generation and later)



If your iPad is capable of update to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update. To do so, you will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.


2 replies
Question marked as Top-ranking reply

Apr 13, 2023 1:37 AM in response to lillian6

The iPad Air2 and mini4 are capable of update to iPadOS 15.7.5 - but do not support iPadOS 16.x.


Newer models of iPad are all able to be updated to the current version, iPadOS 16.4.1

  • iPad Pro (all models)
  • iPad Air (3rd generation and later)
  • iPad (5th generation and later)
  • iPad mini (5th generation and later)



If your iPad is capable of update to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update. To do so, you will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.


Apr 13, 2023 9:40 AM in response to LotusPilot

Thank you, I did find this info. I have a mid 2010 iMac desk top running High Sierra, I will attempt to use desktop, but doubt it will work, with this iOS. I was downloading update whilst iPad was plugged into an electrical socket via usb port. So battery was 100%. It appeared to download ok and prepare but suddenly the error message appeared. I will try the above suggestions and do thank you for replying

iPad7th gen running 15.7.2 cannot update to iPad OS 16.4.1 got an error occurred downloading message

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