Whatsapp crashing

my whatsapp is crashing... my phone is iphoneXR and version is 16.3.1

iPhone XR, iOS 16

Posted on Apr 13, 2023 11:30 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2023 12:29 PM

Update your iPhone to iOS 16.4.1

iPhone models compatible with iOS 12 -> iOS 16.

iPhone models compatible with iOS 16 – Apple Support (UK)


You need about 6 GB device storage and good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.

Go to Settings -> General -> Software Update -> Download and Install.

 

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support




2 replies
Question marked as Top-ranking reply

Apr 13, 2023 12:29 PM in response to Shipra_Goel_IN

Update your iPhone to iOS 16.4.1

iPhone models compatible with iOS 12 -> iOS 16.

iPhone models compatible with iOS 16 – Apple Support (UK)


You need about 6 GB device storage and good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.

Go to Settings -> General -> Software Update -> Download and Install.

 

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support




Dec 25, 2023 11:58 PM in response to Shipra_Goel_IN

After trying everything available on any thread across forums, I finally got WA on my iPhone 13 working fine!!! This has been working for me for a month now!! I was waiting to see how long it would take, and so far (touchwood!) all's been well.

  • I added a new SIM to my phone
  • Took the iCloud backup for existing WA and deleted the app after that
  • Reinstalled the app, this time started afresh with the new phone number.
  • Deleted the app again
  • Reinstalled the app, restored my old phone number
  • Voila! It stopped crashing.

Now, for details, my new number did not have any chat backup to screw up from. So, it kind of got disconnected from iCloud. I pray hard enough every day that it continues to work flawlessly as it does now, because I know how much pain it is. I had done multiple loops of going through WA support (which was useless), writing to Apple, following people of forum, basically been in a mess, regretting the upgrade.


So far, so good. Worth a try.

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Whatsapp crashing

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