Why I can make a payment for my iCloud storage

Why I can make a payment for my iCloud storage

iPhone 13 Pro Max, iOS 16

Posted on Apr 13, 2023 2:33 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 17, 2023 4:01 PM

Hello Jackdad36,


Thank you for using Apple Support Communities. We want to make sure we're on the same page and understanding your issue correctly. Sounds like you're unable to make a payment for your iCloud storage. If so, we'd like to help out and point you in the right direction. If your payment method is getting declined, please review this resource here for steps you can try: If your payment method is declined in the App Store or iTunes Store - Apple Support


How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.
If you still can't make a purchase
* You might have an unpaid order. Learn how to pay an unpaid order.
* Contact your financial institution. 
* You might need to ask your financial institution to allow international purchases on your debit or credit card.
* If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
* In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.



If you require additional assistance with your payment, consider reaching out to Apple Support. Use this link to reach them: Get Support



Thank you for using Apple Support Communities. Take care.



1 reply
Question marked as Top-ranking reply

Apr 17, 2023 4:01 PM in response to Jackdad36

Hello Jackdad36,


Thank you for using Apple Support Communities. We want to make sure we're on the same page and understanding your issue correctly. Sounds like you're unable to make a payment for your iCloud storage. If so, we'd like to help out and point you in the right direction. If your payment method is getting declined, please review this resource here for steps you can try: If your payment method is declined in the App Store or iTunes Store - Apple Support


How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.
If you still can't make a purchase
* You might have an unpaid order. Learn how to pay an unpaid order.
* Contact your financial institution. 
* You might need to ask your financial institution to allow international purchases on your debit or credit card.
* If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
* In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.



If you require additional assistance with your payment, consider reaching out to Apple Support. Use this link to reach them: Get Support



Thank you for using Apple Support Communities. Take care.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why I can make a payment for my iCloud storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.