Apple Watch

I’m having problems is linked to my old Apple ID that doesn’t exist anymore and I can’t remember the password and I can’t pair it now with my phone

Apple Watch Series 7

Posted on Apr 14, 2023 7:58 AM

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Question marked as Top-ranking reply

Posted on Apr 18, 2023 8:47 AM

Hello deseree1992,


To clarify, did you delete your old Apple ID or did you otherwise change it to something else? This'll be important to know as, if deleted, you can no longer make changes to that ID.


If you didn't delete the Apple ID and just don't recall it or otherwise changed it to a different email, then you can try recovering the password through the steps found at If you forget your Apple ID or password - Apple Support. There are options for both the password and if you forgot what the Apple ID itself was.


If the Apple ID was deleted entirely and is gone, then you can review the options at How to remove Activation Lock - Apple Support. You'll want to follow the steps at the bottom of the article for "Start a support request".


Cheers!

1 reply
Question marked as Top-ranking reply

Apr 18, 2023 8:47 AM in response to deseree1992

Hello deseree1992,


To clarify, did you delete your old Apple ID or did you otherwise change it to something else? This'll be important to know as, if deleted, you can no longer make changes to that ID.


If you didn't delete the Apple ID and just don't recall it or otherwise changed it to a different email, then you can try recovering the password through the steps found at If you forget your Apple ID or password - Apple Support. There are options for both the password and if you forgot what the Apple ID itself was.


If the Apple ID was deleted entirely and is gone, then you can review the options at How to remove Activation Lock - Apple Support. You'll want to follow the steps at the bottom of the article for "Start a support request".


Cheers!

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