my airpods are playing from the outside

lately I’ve been having this problem where I hear the music coming from outside my AirPod and not going directly into my ear. It comes out of the other little speaker looking thing on the outside. Can someone please explain why this is happening? I have restarted my airpods but they’re not fixing what do i do

iPhone 11, iOS 16

Posted on Apr 14, 2023 8:44 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2023 9:19 AM

Hi


Have you tried cleaning your AirPods to see if the issue persists? Here's how:


"Clean your AirPods and AirPods Pro

  • Don’t run AirPods or AirPods Pro under water.
  • Use a soft, dry, lint-free cloth.
  • If your AirPods or AirPods Pro are exposed to anything that might cause stains or other damage—for example, soaps, shampoos, conditioners, lotions, perfumes, solvents, detergent, acids or acidic foods, insect repellent, sunscreen, oil, or hair dye:
    • Wipe them clean with a cloth slightly dampened with fresh water and dry with a soft, dry, lint-free cloth.
    • Allow them to completely dry before placing in the charging case.
    • Don't attempt to use them until they're completely dry.
  • Make sure not to get any liquid in the openings.
  • Clean the microphone and speaker meshes with a dry cotton swab.
  • Don't use sharp objects or abrasive materials to clean your AirPods or AirPods Pro."


You can take a look at the full resource here: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods


We hope this resolves things for you.


Take care.

1 reply
Question marked as Top-ranking reply

Apr 18, 2023 9:19 AM in response to ashleyjanak

Hi


Have you tried cleaning your AirPods to see if the issue persists? Here's how:


"Clean your AirPods and AirPods Pro

  • Don’t run AirPods or AirPods Pro under water.
  • Use a soft, dry, lint-free cloth.
  • If your AirPods or AirPods Pro are exposed to anything that might cause stains or other damage—for example, soaps, shampoos, conditioners, lotions, perfumes, solvents, detergent, acids or acidic foods, insect repellent, sunscreen, oil, or hair dye:
    • Wipe them clean with a cloth slightly dampened with fresh water and dry with a soft, dry, lint-free cloth.
    • Allow them to completely dry before placing in the charging case.
    • Don't attempt to use them until they're completely dry.
  • Make sure not to get any liquid in the openings.
  • Clean the microphone and speaker meshes with a dry cotton swab.
  • Don't use sharp objects or abrasive materials to clean your AirPods or AirPods Pro."


You can take a look at the full resource here: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods


We hope this resolves things for you.


Take care.

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my airpods are playing from the outside

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