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my account is disabled in the appstore

how do i download an app when my account is disabled in the appstore?

iPhone 12, iOS 16

Posted on Apr 14, 2023 9:54 AM

Top-ranking reply

Limnos

Level 10

418,075 points

Posted on Apr 14, 2023 10:01 AM

Hello,

You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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my account is disabled in the appstore

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