Refund about payment

I had removed the Camscaner app. However, on the morning of April 15, 2023, I checked my Momo account and found that 1,159,000 VND was deducted without receiving any notification on the phone or email.


Again, I am not using this app anymore.


Can support help me so I can get a refund?

Whether you YES OR NO, please let me know.

Thanks for support!

Posted on Apr 14, 2023 8:50 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2023 8:53 PM

Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support


2 replies
Question marked as Top-ranking reply

Apr 14, 2023 8:53 PM in response to Myduyen273

Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support


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Refund about payment

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