Double-click the side button Doesn’t work after the last update!!

Double-click the side button Doesn’t work after the last update!! When i use apple pay to buy online and do a double click step to purchase massage appear your purchase not complete!!

iPhone 14 Pro Max, iOS 16

Posted on Apr 15, 2023 4:31 AM

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Question marked as Top-ranking reply

Posted on Apr 15, 2023 10:23 AM

Thank you for the follow up!


Does the side button work fine when performing it’s other duties? I.e., locking the device, performing pre-setup shortcuts by triple-clicking it. If not, learn what to do if a button or switch isn't working.


If the side button works fine for performing the other tasks I mentioned, please ensure that your device is fully updated.


If your device is fully updated, try performing a Forced Restart.


If that doesn’t help, please see askbarnabas’ User Tip: Double-Click side button usage for Apple … - Apple Community


In addition, some users have found that trying different click speeds fixes this problem:


Go to: Settings > Accessibility > Side Button. Now, at the very top of the page, you will see: CLICK SPEED. Adjust this and then try to perform the function you’re having issues performing. See screenshot:



If you’re still having issues with using the side button for making purchases, please Contact Apple for support and service - Apple Support.


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If you’re trying to make online In-App Purchases, and you see: “Purchase could not be completed”, please review the very helpful reply by Raicya in this thread: your purchase could not be completed - Apple Community.


If that’s the case, your side button works just fine, and you have an issue with your payment method/s.


I hope this is helpful. Good Luck!


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3 replies
Question marked as Top-ranking reply

Apr 15, 2023 10:23 AM in response to rawanasha

Thank you for the follow up!


Does the side button work fine when performing it’s other duties? I.e., locking the device, performing pre-setup shortcuts by triple-clicking it. If not, learn what to do if a button or switch isn't working.


If the side button works fine for performing the other tasks I mentioned, please ensure that your device is fully updated.


If your device is fully updated, try performing a Forced Restart.


If that doesn’t help, please see askbarnabas’ User Tip: Double-Click side button usage for Apple … - Apple Community


In addition, some users have found that trying different click speeds fixes this problem:


Go to: Settings > Accessibility > Side Button. Now, at the very top of the page, you will see: CLICK SPEED. Adjust this and then try to perform the function you’re having issues performing. See screenshot:



If you’re still having issues with using the side button for making purchases, please Contact Apple for support and service - Apple Support.


***********************************


If you’re trying to make online In-App Purchases, and you see: “Purchase could not be completed”, please review the very helpful reply by Raicya in this thread: your purchase could not be completed - Apple Community.


If that’s the case, your side button works just fine, and you have an issue with your payment method/s.


I hope this is helpful. Good Luck!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Double-click the side button Doesn’t work after the last update!!

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