Unable to make ingame purchase

Unable to make ingame purchases

iPhone 13 Pro Max, iOS 16

Posted on Apr 15, 2023 10:06 PM

Reply
Question marked as Best reply

Posted on Apr 16, 2023 12:28 AM

You can have a credit card / debit card on file and an Apple Account balance.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


Read again -> Related Article: If your payment method is declined in the App Store or iTunes Store

⤵️

How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase


1 reply
Question marked as Best reply

Apr 16, 2023 12:28 AM in response to Ronald0022

You can have a credit card / debit card on file and an Apple Account balance.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


Read again -> Related Article: If your payment method is declined in the App Store or iTunes Store

⤵️

How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase


Unable to make ingame purchase

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