My iPhone 7plus--screen first stopped responding, had a security lockout, but when I went to put in passcode, screen unresponsive and locked out again. How to fix?
iPhone 7 Plus, 15
Make sure that your screen is clean and free of any debris or water. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger. Remove any cases or screen protectors.
First, the screen was unresponsive. Then took out of case & cleaned--after than the #s I tapped for security code kept jumping--i.e. to other #s. Turned off and on. First got an "unavailable" message. Waited. Tried again, now it's a security lockout, wait an hr. Tried to press "Erase iPhone" option at the bottom, but screen unresponsive. Phone hasn't been wet or dropped.
Why does iPhone 7 plus have unresponsive screen and keeps locking me out?
