My mother has recently been having some issues with accessing iMessage on her iPad Air (4th Gen) recently, as it continuously logs her out, and when she goes to type in the Apple ID again, it says "FaceTime Activation Unable to contact the FaceTime server. Try again.", is there any way to help fix this? I also experienced the same issue on my iPhone 14 Pro Max a few nights ago but hasn't happened since.
iPad Air (4th generation)
Hey there, MrCheeseIT09,
Thanks so much for using Apple Support Communities. We want to help you get that iPad Air working as expected for your mother.
For this particular issue, we recommend starting with the information in this article: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support. The reason we recommend starting there is that these steps have a proven history of resolving this type of issue in the past. We would advise working through that article and if the issue continues to occur, simply reply back to this thread and the community may be able to weigh in with more information.
We hope that this information is helpful.
Have a great day!
iMessage and FaceTime activation not working
