You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

_SoftCell Author

Level 1

8 points

Face ID apps

I have the problem for some apps Face ID prompt does not appear for example PayPal Amazon banking app and it worked before . Does not even ask for passcode or Face ID.

on website works and settings are fine

iPhone 12

Posted on Apr 16, 2023 4:57 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,868 points

Posted on Apr 16, 2023 7:02 AM

Did you not get a prompt as shown in the pic below when you logged into the App?

See the pic below here where you can find out which apps have access to Face-ID. If you do see this on your iPhone then you will have go into the settings of the App (Not iPhone Settings). Ypu may also delete the app and re-install it.

View in context

Face ID apps

Similar questions