I have requested to refund. however i have removed my card from the iphone. should i keep the card to get my refund ?

I have requested for a refund. its been more than a week now. when i visited to this site "reportaproblem.apple.com" it says "You have been refunded for this purchase." But still i haven't got my refund yet. However i have removed my card from the Iphone as well. should i keep my card to receive my refund from apple ?


Posted on Apr 16, 2023 7:07 AM

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Question marked as Top-ranking reply

Posted on Apr 16, 2023 7:19 AM

If you did not cancel your card with the card provider, and just removed it from the iPhone, it will not affect the refund.


According to Check the status of a refund for apps or content that you bought from Apple - Apple Support:

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

1 reply
Question marked as Top-ranking reply

Apr 16, 2023 7:19 AM in response to delani257

If you did not cancel your card with the card provider, and just removed it from the iPhone, it will not affect the refund.


According to Check the status of a refund for apps or content that you bought from Apple - Apple Support:

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

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I have requested to refund. however i have removed my card from the iphone. should i keep the card to get my refund ?

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