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RTANNENB Author

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5 points

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[Re-Titled by Moderator]

Posted on Apr 16, 2023 9:54 AM

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Posted on Apr 16, 2023 10:05 AM

First try closing all open apps: Close an app on your iPhone or iPod touch - Apple Support and then force restart: Force restart iPhone - Apple Support

Then update iOS to the most current for your iPhone: Update your iPhone, iPad, or iPod touch - Apple Support.

Then verify that Screen Time was not enabled, or that related restrictions within Screen Time were not enabled: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support.

If that all fails, you’re headed for a discussion with Apple Support.

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Top-ranking reply

Community+ 2024

Level 10

125,631 points

Apr 16, 2023 10:05 AM in response to RTANNENB

First try closing all open apps: Close an app on your iPhone or iPod touch - Apple Support and then force restart: Force restart iPhone - Apple Support

Then update iOS to the most current for your iPhone: Update your iPhone, iPad, or iPod touch - Apple Support.

Then verify that Screen Time was not enabled, or that related restrictions within Screen Time were not enabled: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support.

If that all fails, you’re headed for a discussion with Apple Support.

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