You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

RTANNENB Author

Level 1

5 points

Name greyed in iPhone settings

Name greyed in settings

[Re-Titled by Moderator]

Posted on Apr 16, 2023 9:54 AM

Reply

Top-ranking reply

Community+ 2024

Level 10

126,533 points

Posted on Apr 16, 2023 10:05 AM

First try closing all open apps: Close an app on your iPhone or iPod touch - Apple Support and then force restart: Force restart iPhone - Apple Support

Then update iOS to the most current for your iPhone: Update your iPhone, iPad, or iPod touch - Apple Support.

Then verify that Screen Time was not enabled, or that related restrictions within Screen Time were not enabled: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support.

If that all fails, you’re headed for a discussion with Apple Support.

View in context

Similar questions

1 reply

Top-ranking reply

Community+ 2024

Level 10

126,533 points

Apr 16, 2023 10:05 AM in response to RTANNENB

First try closing all open apps: Close an app on your iPhone or iPod touch - Apple Support and then force restart: Force restart iPhone - Apple Support

Then update iOS to the most current for your iPhone: Update your iPhone, iPad, or iPod touch - Apple Support.

Then verify that Screen Time was not enabled, or that related restrictions within Screen Time were not enabled: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support.

If that all fails, you’re headed for a discussion with Apple Support.

Reply

Name greyed in iPhone settings

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up