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when I change the ringtone for a contact on my iPhone my iPad automatically changes the ringtone for that same contact to a default. These are ringtones I have made. I can see it happening real-time. What can I do to keep this from happening?
iPhone 11, iOS 16
I followed all the steps you mentioned. I had updated both devices last night. It is changing the opposite device to the default of ”reflections” even though the default for text is “note”. It does not change it to the default if I change the ring or text tone to one of Apple’s tones. When I do that it changes it to the one I selected on the other device. I have been trying to use my own ring and text tones. I failed to mention that. Even though both of my devices have the same ringtones stored on them, ICloud must not recognize them and reverts to whatever it wants. I think they have changed something in ICloud because it use to work.
I followed all the steps you mentioned. I had updated both devices last night. It is changing the opposite device to the default of ”reflections” even though the default for text is “note”. It does not change it to the default if I change the ring or text tone to one of Apple’s tones. When I do that it changes it to the one I selected on the other device. I have been trying to use my own ring and text tones. I failed to mention that. Even though both of my devices have the same ringtones stored on them, ICloud must not recognize them and reverts to whatever it wants. I think they have changed something in ICloud because it use to work.
If I turn off contacts for iCloud it of course will keep what ever ringtone I assigned. But with iCloud on for contacts it changes it to the default. It doesn’t matter if I change type ringtone on the iPhone or on the iPad, the opposite device will change to a default.
Sunnyandmild, It's nice to know I'm not the only one with that problem. That sounds like a bug, but minor enough that it's not likely to get addressed unless they get enough people bellyaching at them.
It sounds like a glitch. Just tested on my devices and it works fine with the iPhone's default ringtones. I don't have any custom ringtones that I can test with.
1. Make sure both your devices are updated to the latest iOS/iPadOS
2. Activate your Contacts in iCloud again. Both on your iPad and iPhone (Settings → Apple ID → iCloud)
3. Set the contact ringtone back to default on both your devices
4. Turn off both your devices. Wait a bit and turn them back on.
5. Make sure they are both connected to Wi-Fi
On either your iPhone or iPad, choose a different Default ringtone for the contact, and see if it syncs without going back to default again.
This is happening to me too - and it’s really annoying as it’s a ringtone I had paid for and therefore want to use it
Does your iPad have the same ringtone installed?
Yes I have the same ringtones on both devices.
Okay. Also, if you select a "Default" ringtone, and not one you've added yourself, will the ringtone be set back to Default?
Ringtones changing to default
